FAQ

How should I care for my earrings?

It is highly recommended that you do not wear your jewelry while showering, swimming, working out, etc. While we stand behind our jewelry and know that it is durable, it is not indestructible and we cannot guarantee it's quality if you don't care for it properly. We recommend storing in a dry setting when you are not wearing it. If you get makeup on the clay, you can wash it with warm water and a mild soap. Some of our pieces feature brass which will naturally tarnish over time due to the chemical reaction it goes through. If you want to refresh a brass piece, while it sounds strange using a little bit of ketchup will bring it back to life. The acidity in ketchup will react with the metal to shine it again. 

 

What type of metals do you use for your earrings?

All of our earrings are made with nickel free metals, safe for sensitive ears. Each earring is unique but made with a variation of gold plated, silver plated, and 18k gold plated. Many of our earrings feature brass charms, however we do not use brass for our earring hooks/studs. 

 

What's different about polymer clay? 

Polymer clay is extremely light weight and comes with endless possibilities. You will see many patterns on our earrings, which are made with silkscreens, acrylic paint, and various textures. Polymer clay is very durable, however should be cared for. We do not recommend trying to bend your clay or alter it in anyway.  

 

Do you accept returns? 

At this time, we do not accept returns. With that being said, your satisfaction is our top priority. If you receive your package and you have concerns please contact us. We always want the chance to make things right and want this to be a positive shopping experience. Please reach out to us via contact form or DM on Instagram @sabsiesbeautyjewelry